Return & refund policy

Due to hygiene reasons, we only accept returns of hair products that are unused, unopened, and in original packaging.

Once opened, all sales are final.

Conditions:

• Return requests within 48 hours of delivery
• Products must be unused and unopened
• Return shipping costs are paid by the customer

Damaged or incorrect items:

Report within 24 hours with photos and/or an unboxing video.

Uncollected / refused packages:

Not eligible for refunds.

By placing an order, you agree to this Return & Refund Policy.