Shipping policy

Monréve Hair — Shipping Policy

📦 Where do we ship from?

We work with international suppliers to ensure the highest quality products reach you safely.

🚚 Carrier

We ship all orders via FedEx to ensure reliable and fast delivery.

⏱️ Shipping Times

Orders are processed within 1-3 business days. After processing, the estimated delivery time is 5-8 business days depending on your location.

Please note that delivery times are estimates and may vary due to customs clearance or other unforeseen circumstances.

📍 Tracking

Once your order has been shipped, you will receive a tracking number by email. You can use this to follow your package in real time.

🛃 Customs & Import Fees

In most cases, no additional customs or import fees apply. However, in rare cases, local customs authorities may charge import duties. These costs are the responsibility of the customer and are beyond our control.

📦 Delayed or Lost Packages

If your package is delayed or lost, please contact us at [jouw email]. We will investigate the situation with FedEx. Please note that customs-related delays are outside of our control and we cannot be held liable for these.

⚖️ Applicable Law

All agreements are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.